Frequently Asked Questions
Everything you need to know about shopping with Patagonia Halifax.
What is your return policy for items purchased online?
We offer a 30-day return window for all unworn items with original tags attached. You can return items via mail or in-person at our Halifax storefront.
Do you offer local delivery within the Halifax Regional Municipality?
Yes, we provide same-day or next-day local delivery for select postal codes within the HRM on orders placed before 2:00 PM.
How can I ensure I am ordering the correct size?
Each product page features a detailed size guide. If you are between sizes, we recommend sizing up for a more relaxed fit or visiting us in-store for a fitting.
Are your products covered by a warranty?
All our gear is backed by the Ironclad Guarantee, ensuring that if you are not satisfied with one of our products at the time you receive it, or if it does not perform to your satisfaction, you can return it for repair, replacement, or refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Can I track my order once it has shipped?
Absolutely. Once your order is processed, you will receive an email with a tracking number and a link to monitor your shipment's progress.